Joslin Privacy Policy

Joslin Studio Pty Ltd maintains each customers privacy and it is kept confidential, unless the law is involved (see below).
All information collected by Joslin Studio Pty Ltd is used solely for order processing purposes, sending newsletter emails (if firstly approved) and, and only in the case that a suspected hire store has purchased though our website, to identify a person or company that is suspected of being a hire/rental store and/or business.
This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from

Personal Information. 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “personal information” in this privacy policy, we are talking both about device information and order information.

How do we use your personal information?

We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:
- Communicate with you via email;
- Screen our orders for potential risk of fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information.

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store-you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: 
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena or summons, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Do Not Track.

Please note that we do not alter our site’s data collection and use practices when we see a "Do Not Track" signal from your browser.

Phone Numbers.

Please note we require your phone number for the security of your order with Australia Post. We do not store your phone number anywhere except your customer profile with our e-commerce web provider 'shopify'.

Hire & Rental Businesses.

By purchasing product from this website, you agree that you will not hire or rent your purchased garment(s) without written permission, consent and/or authorisation from Joslin Studio Pty Ltd. 
Joslin Studio Pty Ltd has not authorised any designs, garments or products to be sold, hired or rented out by any other business or entity within Australia or The World, other than Joslin Studio Pty Ltd or stockists authorised by Joslin Studio Pty Ltd within Australia or overseas. Joslin Studio Pty Ltd's authorised stockists can be viewed here.
Any customers found to have sold Joslin Studio Pty Ltd product to a hire or rental business, or, any customers found to have directly purchased Joslin Studio Pty Ltd product from or an authorised stockist to sell through their own hire or rental business or entity will be immediately blocked from recurring purchases, indefinitely.
Joslin Studio Pty Ltd reserves the right to refuse a sale and/or refund the customer before shipment if suspected of being from a hiring boutique. 
Customers found by any means to have directly purchased from or an authorised stockist  and resold to, or, via a hire or rental business or entity, may receive further legal enquiry from Joslin Studio Pty Ltd, further legal enquiry from our authorised stockists or other bodies as authorised by Joslin Studio Pty Ltd or other bodies as authorised by our authorised stockists.
Please note that all customers' information (if the customer is suspected of owning a hire store and is refused sale after the order has been placed) will be kept confidential and private, and, this will be respected by Joslin Studio Pty Ltd in all circumstances.
Our regular Returns Policy does not apply for dress hire businesses, hiring boutiques or similar rental businesses. Any such businesses placing orders agree that they waive their right to return, credit, refund, exchange, repair or remedy in any circumstance, including faulty or manufacturing.