Pre Order Terms & Conditions

Pre-Orders allow customers to order products before they are released or restocked.

When you place an order under 'Pre-Order', for shipment pending at a later date, your item has been booked and held accordingly for when our shipment/restock shipment arrives.

Thus, once you have placed your pre-order we cannot cancel or refund for 'change of mind' or 'wrong decision' as your garment is now booked and held.

Once you have received your order, your order falls in line with our general returns policy for full-priced items.

Whilst Joslin will endeavour to have your pre-order to you as quickly as possible, manufacturing extensions and freight/shipment issues can occur from time to time and dispatch dates may change.

Pre-orders are handled as top-priority once they reach our online warehouse for dispatch, and our lovely customer care team is always here to help you with your order.

 

Win A $1500 Wardrobe Voucher Competition 

By entering  and signing up for texts, you are agreeing to JOSLIN’s Terms and Conditions set out in this entire page and Privacy Policy via this link

Previous subscribers to Joslin cannot unsubscribe and resubscribe. Strictly one competition entry per email subscriber. $1500 Voucher is available in AUD currency only. $1500 Voucher cannot be exchanged into another currency. $1500 Voucher cannot be exchanged for cash and/or credit. $1500 Voucher cannot be used as credit against a prior purchase.

 

Gift Voucher

You will have received a once off Thank You voucher for the delay of your order. The value of this voucher, from the the 15th August, cannot be applied to any exisiting orders with Joslin.

This voucher may not be used in conjunction with any other offer including other vouchers or discount codes. Strictly limited to one use only per customer. Valid only during the times specified on the Voucher/Email. Discount stacking is prohibited.

 

Joslin VIP Loyalty Program

We have a loyalty program in the works, and we have escalated your profile (your email) to permanent VIP STATUS.

The discount value, is a discount code that you can use on all full price items, forever.

*You will receive a seperate email in your inbox.